BY Nadia Ntiamoah
The Pharmaceutical Society of Ghana has lauded the growing impact of the Ghana National Electronic Pharmacy Platform (GNEPP), describing it as a transformative innovation that is reshaping access to medicines and healthcare services across the country.
The platform, widely referred to as the e-pharmacy system, was introduced under the leadership of former Vice President Dr Mahamudu Bawumia as part of the broader push toward digital healthcare delivery.
It enables patients to consult healthcare professionals remotely, receive diagnoses, obtain prescriptions, and access specialist care without the need for physical visits to health facilities.
Speaking to AsaasePa News on the sidelines of the society’s 90th anniversary celebrations, the President of the Society, Paul Owusu Donkor, said the integration of the platform has significantly improved both the availability and affordability of medicines.
He noted that the system has helped bridge gaps in service delivery, particularly for patients who may face barriers in accessing traditional healthcare facilities.
Describing the initiative as a “game changer,” Donkor emphasised the role of tele-pharmacy in modernising Ghana’s healthcare system.
According to him, the platform represents a major shift in how pharmaceutical services are delivered, offering convenience, efficiency, and wider reach.
Despite these gains, he cautioned that disparities in access remain a challenge, particularly between urban and rural communities.
He pointed out that limitations in digital infrastructure, internet connectivity, and user accessibility continue to hinder the full potential of the platform.
“We have made significant progress, but more needs to be done by placing greater focus on the everyday user, both in urban and rural areas, to bridge the gaps and enable them to effectively use these technological services to improve the health of our people,” he stated.
Donkor further called on policymakers to implement targeted interventions that will expand access to digital health tools, especially in remote areas, to ensure equitable healthcare delivery nationwide.
Ghana has, in recent years, accelerated investment in digital health solutions as part of efforts to strengthen its healthcare system, reduce pressure on physical facilities, and extend services to underserved populations.
The e-pharmacy platform is seen as a key component of this transformation, positioning the country as a leader in technology-driven healthcare innovation in the region.
